Frequently Asked Questions

From Wikipedia

H5N2 avian influenza is a subtype of the species Influenza A (avian influenza virus or bird flu virus). The subtype infects a wide variety of birds, including chickens, ducks, turkeys, falcons, and ostriches. Affected birds usually do not appear ill, and the disease is often mild as avian influenza viral subtypes go. Some variants of the subtype are much more pathogenic than others, and outbreaks of "high-path" H5N2 result in the culling of the birds and a thorough disinfecting of the farm and all of its facilities in poultry farms affected by the avian influenza. It appears that people who work with birds can be infected by the virus, but suffer hardly any noticeable health effects. Even people exposed to the highly pathogenic H5N2 variety that killed ostrich chicks in South Africa only seem to have developed conjunctivitis, or a perhaps a mild respiratory illness. There is no evidence of human-to-human spread of H5N2.

Bravo notes: The current reported outbreak (Spring 2015) has affected both chicken and turkey farms and is located in Mid-western states. There are no reported cases from the suppliers or in the Eastern states from which we buy our chicken and turkey ingredients. We are in constant contact with our sources of supply to monitor the situation and how they are prepared and are taking action to protect the products we buy from them.

The United States Department of Agriculture’s (USDA) Animal and Plant Health Inspection Service (APHIS) has confirmed the presence of highly pathogenic H5N2 avian influenza in nearly 100 farms in more than a dozen states, requiring the depopulation of about 50 million birds. It is believed to be spread by migratory birds.

For the latest information about where outbreaks have taken place, Bravo recommends you visit the USDA website at the following address:  http://www.aphis.usda.gov    

 

No threat to public or food supply

The USDA has also reported the following regarding the avian influenza.

The CDC (Center for Disease Control) considers the risk to people from these HPAI H5 infections in wild birds, backyard flocks, and commercial poultry, to be low. No human infections with these viruses have been detected at this time. State Health Departments are also working directly with poultry workers at the affected facility to ensure they are taking the proper precautions. Federal and State partners are working jointly on additional surveillance and testing in the nearby area, following existing avian influenza response plans. The United States has the strongest AI surveillance program in the world, and USDA is working with its partners to actively look for the disease in commercial poultry operations, live bird markets, and in migratory wild bird populations. Outbreaks of a strain of avian flu have occurred in Iowa,Minnesota, Oregon, Washington, Arkansas, Kansas, Indiana and Idaho and are not considered to be a threat to public health or the food supply.

No. We do not buy any of our turkey or chicken ingredients from the states or farms affected by this outbreak. The following letter from our turkey supplier, Koch Turkey Farms in Tamaqua, PA outlines the very strict protocols they folllow to ensure NONE of the turkey we buy from them have been infected by the H5N2 avian influenza.

Read the letter from Koch Family Farm

The following letter from our chicken supplier, Murray's Farms in Spring Valley, N.Y. outlines the very strict protocols they folllow to ensure NONE of the chicken we buy from them have been infected by the H5N2 avian influenza.

Read the letter from Murray's Farm

While the avian inlfluenza has not affected any of the farms in the East including both Koch's and Murray's Farms, Bravo will continue to work daily with our sources of supply to protect the integrity and quality of our poultry products.

 

No immediate public health concern

While lethal to birds, no human cases of these avian influenza viruses have been detected in the United States, Canada, or internationally, and there is no immediate public health concern to people or their dog and cat companion animals, according to the USDA.

 

You can find out where to purchase our products by visiting our online retailer locator. We always suggest calling ahead as inventory levels vary from store to store.

 

 

 

Bravo does not sell any of its products directly.

 

 

If haven’t already done so, we suggest using our Retailer Locator to find a retailer in your area or you can ask your local retailer if they can bring in our products for you.

 

No, our products are currently only available in the USA.

 

 

No, we do not have a bulk buying program in place.

From time to time, we will remove certain products from our offerings due to lack of consumer interest. If a product you typically purchase is among those that have been discontinued, please Contact Us, as we may be able to recommend a replacement product.

While most retailers carry an assortment of Bravo products, inventory levels vary from store to store so we always recommend calling ahead to be sure the product you want is in stock.  For a list of retailers in your area, please use our retailer locator.

If you are unable to find a specific Bravo product, it could be one of two things:  the retailer does not stock a specific product, or the product you want may be temporarily out of stock.  Despite our best efforts, on occasion we do experience product shortages due to overwhelming demand and/or supply issues.  Because we only work with reputable suppliers and refuse to compromise on quality, there are sometimes delays in getting product, which are usually resolved quickly.

All of our products, including our treats and chews, are made in the USA.

We do not use any GMO ingredients in making Bravo products.

We try and purchase organic ingredients whenever possible, but because we cannot always source organic ingredients we will not state this on our label. We do, however, always purchase the best quality meats, poultry and vegetables possible from reputable sources.  

Federal regulations prohibit the use of hormones in all of our proteins except beef and lamb. While we always seek to buy hormone free beef and lamb, we cannot be absolutely certain no hormones were ever administered to the animal so we do not make that claim.

The majority of our meats and poultry are sourced in the USA. We also source some ingredients from New Zealand and France. We never source ingredients from China.

No. We use Atlantic farm-raised salmon so there are no issues with flukes, which is typically present in Pacific salmon.

We formulate our Bravo Blends, Bravo Basics and Bravo Boneless product lines so that our customers can customize them by adding their own vitamins, minerals and supplements based on their respective pet’s needs.  We must say it is intended for “supplemental or intermittent feeding only,” as the products are not complete and balanced right out of the package.  If supplemented properly, Bravo is a great long-term food for your pets.  If you are looking for a product that is complete and balanced right out of the package, you should take a look at our Bravo Balance and Bravo Homestyle Complete lines.  

For a complete nutritional analysis on all of our products, please visit the respective product information pages.

For the complete Guaranteed Analysis for all Bravo products, please visit the respective product pages on our website.

 

Cats have unique dietary requirements, especially when it comes to their need for a high protein diet with specific vitamins and minerals, so only products labeled for cats should be fed to them. While not complete and balanced right out of the package, our Bravo Blends, Bravo Basics and Bravo Boneless provide a good foundation for cats.  Please note these products are not complete and balanced and you should consider adding vitamins, minerals and other supplements based on your pet’s needs.   To learn more about which supplements are suggested, please download a copy of Bravo Beginnings, which also includes lots of information on a cat’s dietary needs.

 

For taurine levels, please see the individual nutrient profiles for the products you feed. You can also find information about Taurine and other important supplements for cats by reading Bravo Beginnings.

 

Yes, we have slightly modified the meat-to-bone percentages in our Bravo Blends to create more optimal ingredient ratios.  We’ve also increased the proportion of organ meat to vegetables. The formula now consists of 77% meat/muscle tissue, 10% organs, 10% bone and 3% vegetables.  Please note these products are not complete and balanced out of the package and you should consider adding vitamins, minerals and other supplements based on your pet’s needs. To learn more about adding supplements, download a copy of Bravo Beginnings.

Bravo regularly reviews and updates our product formulas in order to improve the nutritional benefit to the cats and dogs we serve. We recently reformulated our Blends to better meet the needs of your companion animal and feeding habits of their pet parents.

  • If you look across the product line, you will see they all have 1,800+/- calories per kg. , 51 +/- calories per ounce. This allows our customers to feed a standard amount of raw diet per feeding regardless of the protein type they are feeding. No guess work or daily measuring.
  • We also rebalanced all of the ingredient groups within our products. This adjustment to the formulas also allowed us to achieve a much better balance of the nutrients in the finished product. We provide detailed information on our website for all of our products to allow you to determine if the product meets the dietary needs of your companion animal.
  • Q: Is this a bad thing or a cheapening of the product? 
  • A: We did not “cheapen” the product. We have reformulated our Blends to offer your companion animal a true ancestral diet made with whole foods and natural ingredients in the “correct” ratios. The increase in the percentage of fat and adjustment of the other ingredients provides a better balanced diet to their benefit. The increase in the amount fat is not harmful and will not cause your pet to suddenly gain weight. If you have a special needs animal that needs to be on a special diet, we recommend you consult your veterinarian or a qualified pet nutritionist to help you choose the Bravo product best suited to your pet’s condition.
  • Bottom line: This reformulated product is a better diet and in fact costs us more to make.

Bravo offers many great, customizable formulas based on your specific pet’s needs.  You can learn more about our formulas throughout our website.  If you have a special needs animal with unique dietary needs or a medical condition, we suggest you consult with your veterinarian or a pet nutritionist to find the Bravo product best suited to your pet. 

How much you feed your dog or cat daily depends on several factors including age, weight and activity level, as well as the formula you choose.  You can calculate the correct amount using the feeding guidelines for each product available on our website. 

 

We do suggest slowly transitioning your pet over to Bravo over the course of a 10-day period.  Be sure to download a copy of Bravo Beginnings for more information and how-tos. 

Typically, kittens can be introduced to raw after weaning, which is usually 4-6 weeks. For puppies, we suggest starting them on raw at six weeks with pet parents watching them closely to see how they are digesting the food. There is advice on how to transition a puppy or a kitten to a raw diet in Bravo Beginnings. Young pets should be introduced to a raw diet slowly, in steps over several weeks. Bravo Beginnings also offers advice on what will be "different" about your pet's response to a raw diet versus what they might be eating now. Growing puppies and kittens may need to eat more often and may need to supplement their diet with other foods and supplements as they grow and develop.

 

While many dogs and cats with medical conditions do well on a raw diet, it is best to consult with your veterinarian or a pet nutritionist in selecting a formula best-suited to your pet’s particular needs.  

 

Bravo formulas are specially formulated so pet parents can customize them to their pet’s specific nutritional needs.  If you are feeding Bravo Blends, Bravo Basic or Bravo Boneless, which are not complete and balanced right out of the package, we do suggest adding supplements, including a good multivitamin, a probiotic and a fish body oil.  Be sure to download a copy of Bravo Beginnings for a complete list of recommended supplements. 

Fish body oil is preferred. Salmon "body" oil is high in DHA and EPA. Typically cod liver oil contains DHA and EPA, but in much lower concentrations. So in simple terms, you get higher DHA/EPA from fish body oil.  Please see our Salmon Oil package label or our website for the Guaranteed levels of DHA/EPA.

When we launched our re-branding effort we also changed our package labeling to prepare for a new product line of cat-specific Bravo Balance formulas.  While still in the developmental phase, we will be adding some feline-specific options to the Balance product line.  If you are looking for a feline friendly food, we would suggest our Bravo Blends or Bravo Boneless lines as options. If the product is not labeled “for cats,” do not feed it to your feline companion. To learn more about the specific nutritional needs and differences between cats and dogs, we suggest you review a copy of Bravo Beginnings, our guide to feeding raw. If you choose to feed our Bravo Blends or Bravo Boneless lines, which are not complete and balanced right out of the package, to either a cat or a dog, please review the information in Beginnings to learn more about which supplements you should consider adding to the food.

We are working to create a family of products that includes species-specific offerings.  We currently have our Bravo Healthy Medleys and Bravo Healthy Bites, which are made especially for cats from wholesome meats and poultry and are specially-sized and formulated for cats in terms of the mix of ingredients and the size of the treats. Please note treats are not a substitute for your pet’s daily meal and they are not complete and balanced right out of the package.

 

Our goal is to launch a complete line of feline-specific raw diet products, which will include both frozen and freeze dried product lines.  We’re still in the development phase, but be sure to like us on Facebook follow us on Twitter, or check back on this site, as we will make any new product announcements via these locations. 

As we develop our cat-specific products we will be selecting protein types with great cat appeal while focusing on the unique nutritional requirements for cats. This will include blending the perfect ingredient proportions for taste, consistency and nutrition, as well as determining the perfect composition of vitamins and mineral we may need to add.  These will be exciting additions to our current product lines which are already cat appropriate.   

 

Bravo regularly reviews and updates our product formulas in order to improve the nutritional benefit to the cats and dogs we serve. We recently reformulated our Blends to better meet the needs of your companion animal and feeding habits of their pet parents.

  • If you look across the product line, you will see they all have 1,800+/- calories per kg., 51 +/- calories per ounce. This allows our customers to feed a standard amount of raw diet per feeding regardless of the protein type they are feeding. No guess work or daily measuring.
  • We also rebalanced all of the ingredient groups within our products. This adjustment to the formulas also allowed us to achieve a much better balance of the nutrients in the finished product. We provide detailed information on our website for all of our products to allow you to determine if the product meets the dietary needs of your companion animal.
  • Q: Is this a bad thing or a cheapening of the product? 
  • A: We did not “cheapen” the product. We have reformulated our Blends to offer your companion animal a true ancestral diet made with whole foods and natural ingredients in the “correct” ratios. The increase in the percentage of fat and adjustment of the other ingredients provides a better balanced diet to their benefit. The increase in the amount fat is not harmful and will not cause your pet to suddenly gain weight. If you have a special needs animal that needs to be on a special diet, we recommend you consult your veterinarian or a qualified pet nutritionist to help you choose the Bravo product best suited to your pet’s condition.
  • Bottom line: This reformulated product is a better diet and in fact costs us more to make.

When dividing your chub, we suggest defrosting it in the refrigerator until it is soft enough on the outside to cut through (we recommend using a sturdy bread knife for this purpose), but still has ice crystals in the center.  Once divided, you can wrap and re-freeze the portions you are not feeding right away (plastic sandwich bags with a zipper closure work well for this). We get lots of questions as to whether the product can be refrozen.  As long as there are still ice crystals in the center you can refreeze the product. For more information on storing, preparing and feeding our products, check out our educational video on preparation and storage here.

Yes it is, provided there are still ice crystals in the center.  We always suggest using the same caution and care as you would if you were feeding the product to your two-legged family members.  

Your defrosted Bravo product should be fed within two to three days. For more information on storing, preparing and feeding our products, check out our educational video on preparation and storage here. If you ever have a concern about your product, do not feed it and dispose of the product with care and PLEASE Contact Us and be sure to include the following information: date of purchase, purchase location, product name and size, best used by date from your package and a short summary of the issue. Or call us at 866.922.9222.

All of our freezed-dried products, including our Homestyle Complete, Bonus Bites, Training Treats and Cat Treats should be stored in a cool, dry place. 

Bravo formulas are specially formulated so pet parents can customize them to their pet’s specific nutritional needs.  If you are feeding Bravo Blends, Bravo Basic or Bravo Boneless, which are not complete and balanced right out of the package, we do suggest adding supplements, including a good multivitamin, a probiotic and a fish body oil.  Be sure to download a copy of Bravo Beginnings for a complete list of recommended supplements. 

The supplements your pet needs will vary depending on which product formula you feed.  For Bravo Blends, Bravo Basic and Bravo Boneless, which are not complete and balanced right out of the package, we recommend you add supplements. We always suggest adding a good multivitamin, probiotic and fish body oil.  If you have a dog or cat with a medical condition, you should check with your veterinarian or a pet nutritionist to see if any other supplements are required.  Download a copy of Bravo Beginnings to read more about supplementing your raw diet.

Fish body oil is preferred. Salmon "body" oil is high in DHA and EPA. Typically cod liver oil contains DHA and EPA, but in much lower concentrations. So in simple terms, you get higher DHA/EPA from fish body oil. Please see our Salmon Oil package label or our website for the Guaranteed levels of DHA/EPA.

While we make every effort to ensure the safety and quality of every product we make there may be occasions where there may be an issue. We guarantee all of our products, so If you are not satisfied with your purchase, or if you feel there is an issue with your product, Contact Us and be sure to include the following information: date of purchase, purchase location, product name and size, best used by date from your package and a short summary of the issue. Or call us at 866.922.9222.

At Bravo, we always like to stand on the side of caution. If you suspect there is something wrong with your Bravo product, do not feed it to your pet.  Contact Us and be sure to include the following information: date of purchase, purchase location, product name and size, best used by date from your package and a short summary of the issue. Or call us at 866.922.9222.

Bravo has a 100 percent satisfaction guarantee. If you are not happy with your purchase, Contact Us and be sure to include the following information: date of purchase, purchase location, product name and size, best used by date from your package and a short summary of the issue. Or call us at 866.922.9222.